What is the Referral Inbox?

A step by step guide to using the Referral Inbox

The C the Signs referral inbox can automatically notify admin teams when an urgent suspected cancer referral has been generated.

Use this feature to help ensure all new referrals created using C the Signs are sent through eRS.

• Any referral created using C the Signs and saved into the medical record will automatically be tracked to the Inbox. 

• You will see a list of all the new urgent cancer referrals created using C the Signs.
• Notifications are enabled for administrative staff. To change this, click on the 'Disable' option at the bottom right of the inbox drop down list.

• When notifications are enabled, you will see a pop up above the C the Signs toolbar informing you when a new referral is created. 

• Once a referral has been sent through eRS, find the relevant patient in the inbox and tick the box on the left. 

• When a referral has been marked as sent, it will no longer be found in the Inbox when it is next opened. 
• Referrals marked as sent will also be reflected on the C the Signs Dashboard to ensure continuity of the safety-net. 
• The person responsible for this step will depend on the current workflow in your practice. Usually, the staff member responsible for sending eRS referrals will keep the C the Signs Inbox up to date