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title: Why are there multiple names on the Practice Dashboard for the same referrer?
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# Why are there multiple names on the Practice Dashboard for the same referrer?

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- When you add a patient manually to the Practice Dashboard, the name of the 'Referrer' must be selected as part of this.
- If the referrers name is not selected from the existing drop-down menu, but is entered manually, another name may be added to the options.
- This can mean the same person appears on the 'Referrers' list more than once. The difference can be very subtle, e.g. **Dr. James Bond** vs **Dr J Bond** (without the full stop or spelt out first name).
- To remove a duplicate 'Referrer' from your list please email **support@cthesigns.co.uk**.

 

 

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