Why are there multiple names on the Practice Dashboard for the same referrer?


  • When you add a patient manually to the Practice Dashboard, the name of the 'Referrer' must be selected as part of this. 
  • If the referrers name is not selected from the existing drop-down menu, but is entered manually, another name may be added to the options.
  • This can mean the same person appears on the 'Referrers' list more than once. The difference can be very subtle, e.g. Dr. James Bond vs Dr J Bond (without the full stop or spelt out first name).
  • To remove a duplicate 'Referrer' from your list please email support@cthesigns.co.uk